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Collection of your Personal Information

Ratzcool collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Ratzcool also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Ratzcool. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Ratzcool for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Ratzcool Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Ratzcool public message boards, this information may be collected and used by others. Note: Ratzcool does not read any of your private online communications.

Ratzcool encourages you to review the privacy statements of Web sites you choose to link to from Ratzcool so that you can understand how those Web sites collect, use and share your information. Ratzcool is not responsible for the privacy statements or other content on Web sites outside of the Ratzcool and Ratzcool family of Web sites.

Use of your Personal Information
Ratzcool collects and uses your personal information to operate the Ratzcool Web site and deliver the services you have requested. Ratzcool also uses your personally identifiable information to inform you of other products or services available from Ratzcool and its affiliates. Ratzcool may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Ratzcool does not sell, rent or lease its customer lists to third parties. Ratzcool may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Ratzcool may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Ratzcool, and they are required to maintain the confidentiality of your information. Ratzcool does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. Ratzcool keeps track of the Web sites and pages our customers visit within Ratzcool, in order to determine what Ratzcool services are the most popular. This data is used to deliver customized content and advertising within Ratzcool to customers whose behavior indicates that they are interested in a particular subject area. Ratzcool Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Ratzcool or the site; (b) protect and defend the rights or property of Ratzcool; and, (c) act under exigent circumstances to protect the personal safety of users of Ratzcool, or the public.

Data Rights

You have the right to erasure, this right allows you to request the deletion or removal of personal data where there is no compelling reason for its continued processing. You have the right to data portability, tihs right allows you to obtain and reuse your personal data for your own purposes. 

If you wish to proceed with either of these rights please contact us here: info@ratzcool.co.uk

Security of your Personal Information

Ratzcool secures your personal information from unauthorized access, use or disclosure.Ratzcool secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Ratzcool will occasionally update this Statement of Privacy to reflect company and customer feedback. Ratzcool encourages you to periodically review this Statement to be informed of how Ratzcool is protecting your information.

Contact Information

Ratzcool welcomes your comments regarding this Statement of Privacy. If you believe that Ratzcool has not adhered to this Statement, please contact Ratzcool at info@ratzcool.co.uk. We will use commercially reasonable efforts to promptly determine and remedy the problem.